Say Hello To Our Biggest App Update Yet!



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By Tamiz Ahmed


We launched Mend last summer and it’s been quite a year. We now have Menders in over 160 countries, proving that heartbreak is one of the ties that binds us all.

We initially designed Mend to be like a best friend during heartbreak, but over the course of the past year, it has become so much more to so many people. And this is why we’ve made a few very exciting updates to the way Mend works, based on your feedback that you’d like more control over your training program.

The Journey

As we’ve grown, Mend has become a companion beyond heartbreak - helping you navigate single life, new relationships, old relationships, career challenges, grief, life transitions and the daily ups and downs of being human. Heartbreak, we’ve learned, is often just the first step on a life-long journey of self-discovery and growth.

Personally, we’ve all experienced this on Team Mend: you go through a breakup and you’re 100% focused on your ex and your heartbreak, unable to think about anything else. You’re exerting all your effort just to get from point A to point B.

And then over time, your life comes into focus again. You begin to turn inward a little bit. You rediscover yourself, sometimes for the first time in a long time. You take up new and old hobbies. You reconnect with friends and make new friends. You redefine your sense of self. You get clear on what you’re looking for in your life, and in your next relationship.

Before you know it, it’s been a week (instead of 2 hours) since you’ve checked your ex’s Instagram. This is what transformation looks like. It’s a familiar journey to us, and one that we’re humbled to join you on.

One of the challenges of this journey though is that it’s not always linear - sometimes you feel like you’re making progress, and sometimes it feels like you’re stuck. Sometimes you have a great day, and sometimes you can’t get out of bed. Sometimes you run into your ex at the grocery store after a workout and you desperately try to hide behind the cash register. Eek.

Your Input

No matter how intelligent our technology becomes, matters of the heart are so unpredictable that we wanted to add more of your input to our personalization engine. We often hear from Menders that they wake up with a certain topic in their minds. We usually have trainings covering those topics, but in the past, we had no easy way to surface those to individual Menders immediately. That’s all changing with our update today.

Introducing: Themes

Each week, you will now be asked to choose themes you want to focus on, and we’ll pair that with what we already know about you for the most personalized Mending experience possible. For example, if you’ve just run into your ex and want to dip back into some trainings around exes and heartbreak, you can do that. If you’ve started dating again, you can focus on healthy relationships and self-love.

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Introducing: Questions

We are also introducing more questions into your check in so that we can continue to tailor your Mend. You’ll begin seeing these questions sprinkled throughout your training sessions. The more you answer, the more personalized your Mend will be.

Your feedback set the foundation for this update, and we can’t wait to hear what you think once you start using themes and questions! We also want to hear your feedback on training themes. What do you need most? What themes are you hoping to see? You can drop us a note at hello@letsmend.com.

If you haven’t yet, be sure to download Mend in the App Store or update your app to take advantage of these new features. You can also visit us at letsmend.com and subscribe to our newsletter for updates. Happy Mending.

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Tamiz Ahmed

Tamiz is the Chief Technical Officer for Mend and oversees all things engineering and product. Follow him on Twitter for nerdy product banter or timely sports memes :)

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